Order and delivery

Order and Delivery: 

Order 

Placing of order

You can place your order by Internet 24/24h and 7d/7d.The process of order is composed of 6 successive stages. Once the selection of products carried out in your basket, you must:clearly to identify the selected products indicated on the site.to indicate the quantities requested by product;to be identified is by the entry of your identifier and password which are strictly personal for you, is by mentioning all the information usually required for an inscription on line;clearly to indicate the necessary informations to the delivery. That relates to in particular the precise address of delivery as well as the possible restrictions of accessibility of the place of delivery (building, stage, digicode…) ;to indicate the selected mode of delivery;to see and accept the general terms of sale; finally, to indicate the selected method of payment.Once the mode of selected payment, you can carry out the payment of your order on the made safe interface, which will formalize in manner the firm and final sale contract which binds you to Moroccan-market.

Confirmation of order

An email is automatically sent to you in order to confirm the order taking, provided the email address that you indicated in the registration form does not comprise an error.

Follow-up of the order

You can constantly consult the state of your orders:

- In the heading "track your shipment" in order to at every moment know the state of your sending in the postal network thanks to the number of the parcel which our business service will have sent to you.

- by consulting Historical heading the œand details of the orders of My account on the site.

This follow-up enables you to know the state of treatment of your order, but also the condition of forwarding or delivery of your parcels. You can also contact the customer service of Moroccan-market constantly, in order to be informed follow-up of your order.

Availability of the products

The products are available within the limit of stocks available at Moroccan-market or subject to stocks available in our suppliers. The availability can vary in the same day according to the level of the sales. The unavailability of a product is mentioned on the page of the product concerned or at the time of the summary of the basket. The times of forwarding indicated in the descriptive cards are indicative times when it (S) produced (S) are not available (S) in our stocks. If Moroccan-market cannot obtain a product ordered on behalf of its suppliers, we commit ourselves with you informing some as fast as possible.

The transport of your shipment

The parcels are generally dispatched in the 24 hours after reception (subject to the availability of the product) of your payment.The mode of standard forwarding is carried out by Colissimo Expert. Whatever the mode of forwarding chosen,we will provide you as soon as possible a bond which will enable you to follow on line the delivery of your shipment.

The forwarding costs include/understand packing, the handling and the expenses of delivery.They can contain a fixed part and a variable part according to the price or of the weight of your order.We advise you to gather your purchases in a single order.We cannot group two distinct orders and you will have to discharge carriage costs for each one of them. 
The parcels oversize, are protected and ensured.Page Services, Colissimo Followed with signaturePage Think there, Colissimo Suivi with signature>For more information please refer to our conditions of sale

 Zones of delivery

You can choose to be delivered where you wish it: on your premise, on your work place, your holiday place, in friends,The geographical area of delivery of the offer of our shop is the following one:Metropolitan France, Corsica, Monaco, Andorra;International: the user can contact the service customers of Moroccan-market to have more information on the conditions of delivery in specific country in the world.

Times of forwarding

The orders placed on line via the site are raised each day. We do our utmost to treat and dispatch in 24 hours, nevertheless the preparation and processing time of an order can be lengthened according to the articles and last between 5 and 10 working days.As soon as you receive the email of confirmation of forwarding, you can take into account the times of the conveyers indicated below. In the case of an order which would comprise one or more inalienable products like one or more products available, we dispatch you the order as of reception of the whole of the products which constitute the order.

Costs of delivery

We wish to give you accurate information as for the carriage costs. For each order, we indicate the exact sum of the carriage costs to you progressively to regulate addition of products in your basket.The carriage costs are calculated automatically according to the total weight of the ordered articles, in order to ensure you a cost just possible.The forwarding costs include/understand the postal packing, handling and expenses. They can contain a fixed part and a variable part according to the price or of the weight of your order. We advise you to gather your purchases in a single order. We cannot group two distinct orders and you will have to discharge carriage costs for each one of them. A particular care is taken to the parcel containing of the fragile products.